1. General terms and conditions

The present general terms and conditions of sale apply to all sales of products carried out by

ZHENGDEJIN LIMITED NV. to the consumer. The website and related services are offered by: 

ZHENGDEJIN LIMITED NV 
FLAT 2401-16 WING SHING INDBLDG 26 NG FONG ST SAN POKONG
HONG KONG

E-mail: ZHENGDEJINLIMITED@outlook.com

Tel：+852 97204247

Our team is available from 9.00AM-6PM, HKT, Monday - Friday.  

By using the Website, you expressly accept our Terms of Sales, as well as all other rights and obligations stated on the website. 

In order to be valid, each deviation to the present General Terms and Conditions must be a result of a mutual agreement that is recorded in writing. 

ZHENGDEJIN LIMITED NV reserves the right to amend and/or supplement the General Terms of Sales in the future.  Any future changes will have no effect on existing product orders and consequential sales contracts. 

2. Scope of application

The present Terms of Use govern the rights and obligations of the Parties arising out of the online sales of Products offered on the Sites belonging to ZHENGDEJIN LIMITED. ZHENGDEJIN LIMITED provides all its services from Belgium, and the contract between the Parties will be deemed to be performed in Belgium, dispatching to different countries. 

These Terms of Use apply to all Products sold on the Sites and prevail over any and all other terms and conditions of ZHENGDEJIN LIMITED or the Customer. They may only be amended in writing. 

3. Capacity in law and acceptance

Anyone wishing to buy the Products from ZHENGDEJIN LIMITED on the Sites must have the legal capacity or otherwise purchase the Products through their lawful representatives. 

The Customer accepts these Terms of Use expressly through the ordering process by clicking on a tick or putting a cross against the words “I accept the Terms of Use”. 

 The Customer can print these Terms of Use. 

4. Offer

The online offer is presented as an invitation to purchase. ZHENGDEJIN LIMITED is not bound by its online offer.  ZHENGDEJIN LIMITED is doing its utmost to display all products as clearly as possible, by using photos, texts, prices etc. The colors of products seen on ZHENGDEJIN LIMITED will depend on the monitor from which it is viewed and can vary depending on the monitor. An offer is only valid while stocks last, ZHENGDEJIN LIMITED can’t guarantee that all items included in the web shop are in stock at the time of your order. In case the item is not available, ZHENGDEJIN LIMITED will inform you by phone or email, if ZHENGDEJIN LIMITED is unable to contact you, your order will be automatically cancelled. In such case, all payments that have been made will be refunded within 5 days. No party will be entitled to claim any compensation due to this cancellation. 

5. Pricing

Prices may vary from one Site to another, in accordance with any local peculiarities of the country/territory each website serves. 

Prices stated during the purchasing process are expressed in dollars and include sales tax and administrative costs. 

ZHENGDEJIN LIMITED reserves the right to modify the selling prices and transport costs at any time, although the Products purchased and costs will always be invoiced at the prices as stated in the order confirmation e-mail, which are the prices that applied at the time of purchase. 

All prices towards consumers are indicated in USD and include sales tax. Worldwide shipping is free of charge for orders over $125. Depending on the shipping location, it's possible customers will be asked to pay import duties on their order once the parcel has reached the local customs service. These duties depend on the country and state you live in. 

6. Ordering

To place an order, the Customer goes to the Product of his/her choice, chooses the color and size he/she wishes to receive and then clicks on ‘Add to shopping bag’. The said Products will be added to its shopping bag. 
 

The Customer may freely modify the order as long as the Products are in the shopping bag. The price of the Products will be automatically displayed in the shopping bag. 

Once the Customer has finished making their selection and wishes to validate the content of their shopping bag and confirm their order, the Customer must identify themselves. Existing Customers identify themselves by logging in, new Customers must fill in the necessary fields to create a Customer account. 

The Customer must select a payment method and will enter its billing and delivery address. 

Before proceeding to payment, and placing the order, the Customer must accept both the Privacy Policy and Terms of Use, by ticking the checkbox provided. 

Once the payment process is completed, the Customer will see an order confirmation page and will receive, in parallel, a confirmation email sent to the provided email address. All contractual details of the order will be communicated to the Customer in English.

At that point, the order can no longer be modified by the Customer. 

ZHENGDEJIN LIMITED reserves the right to refuse any order that is unusual or placed in bad faith. In addition, we reserve the right to refuse any order from a client with whom there is a dispute concerning the payment of previous orders. 

7. Payment

We accept online- payments through:  Paypal. The total cost of your items purchased as displayed on the web will be billed to your credit card. As soon as the payment is successful, you will receive a confirmation of the order.  

ZHENGDEJIN LIMITED uses secure socket layers (SSL) 
 
ZHENGDEJIN LIMITED shall only deliver the order as soon as it has received the full payment of all amounts owed by the Purchaser. ZHENGDEJIN LIMITED always retains ownership of all products ordered until full payment of all amounts due under this Agreement has been made, regardless whether the delivery has already occurred. 

8. Delivery

The Products will be delivered to the delivery address as stated by the Customer during the ordering process and following the procedures of the local logistic partner. 

ZHENGDEJIN LIMITED will process every order asap. We do our utmost to deliver your products within five (5) business days after the order confirmation.  However, this delivery period is indicative and we cannot give any guarantees in this respect. ZHENGDEJIN LIMITED will not be held responsible for delays with the couriers.  

When your order leaves the warehouse, you will receive a tracking number via e-mail in order to be able to track your order during the transport. In case of delay of the delivery time or if we are not able to deliver the ordered product, we will send you a notification and you will have the right to cancel your order within 10 days after our notification.  

ZHENGDEJIN LIMITED reserves the right to split orders into one or more deliveries as Products are available. Each delivery will be notified by e-mail. Deliveries will be accompanied by a delivery note which also gives details of the Products delivered. The Customer will not bear any additional shipping costs if ZHENGDEJIN LIMITED decides to split an order into several deliveries. 

Should a delivery go missing during the delivery process, and the provisions of this article are complied with, ZHENGDEJIN LIMITED will send a new shipment entirely at its expense if the Product is still available or refund the value of the order including transport costs. 

The risks of loss and/or damage pass to the Customer on delivery to the delivery address mentioned during the ordering process or any other delivery preferences specified by the Customer. 

9. Right of Withdrawal

The consumer has the right to withdraw his order or return the products within 30 days after reception of the goods by the consumer. If for any reason you are unsatisfied with your purchase, you can return the goods at a return fee of $50.  To be returned in their original packaged condition at your own risk.  Only after the returned items have been received and approved by ZHENGDEJIN LIMITED, the amount of the purchase price will be refunded to the purchaser’s account within 10 days. Import taxes, customs, duties cannot be refunded. The return will not be accepted and no repayment will be made if the product is not returned in the same condition (i.e. the security label is still attached, the protective film on the feet of the bag is still attached, the metal hardware does not have any scratches, the product is unused and still has all original packaging).  

If you want to return an order or part of your order, please send an email to ZHENGDEJINLIMITED@outlook.com with your name and order number and the items you wish to return or call us on:  +852 97204247. You will receive instructions how  to send back the goods. 

Service Email:
ZHENGDEJINLIMITED@outlook.com
Service Hotline:+852 97204247
Address:FLAT 2401-16 WING SHING
INDBLDG 26 NG FONG ST SAN POKO
HK